Our mission is to offer security monitoring solutions that address our dealers’ needs, while striving to be courteous, prompt, compassionate, and easy to work with at all times. First, we listen to your needs. Then we design, plan, and implement a security monitoring solution that works with the right combination of people, processes and technology to meet those needs. Whether your customers need home security, business security, or something more specialized, we can adapt so you can give your customers what they want.

We Offer
  • 24 Hour Dealer Access
  • Customizable Dealer Programs
  • Proactive Solutions
  • Advanced Services
  • UL Certification
Service Performance

The ComSouth Monitoring Services team will deliver the highest standard of service in meeting performance objectives, and augment our solutions when needed in order to accommodate your changing needs. We will speak openly and directly to ensure the customer is satisfied with the resolution of issues. Our staff is provided with the training required to deliver the high level of service we pride ourselves on, with an exceptional range of experience that is available 24/7.

Technology

We operate an integrated software platform through DICE Corporation, including direct dealer access via the DICE *eLink. This system provides a wealth of information regarding the events of all sites, allowing us to report accurately on all incidents. As a dealer, you can make changes to your accounts, view customer data, view customer history, and enable and disable accounts directly from your PC. We can provide a complete and unique solution to meet your monitoring needs.

Stability

ComSouth Monitoring Services has been operating since 1996 and ComSouth Telecommunications, since 1913. With our years of experience in monitoring and communications, and with the most advanced systems to back us up, the stability of ComSouth’s service is second to none. We know that attention to detail, no matter how small, can mean the difference between life and death.

Security

Protect people and property from theft, vandalism, and fire with ComSouth Security services. Our dealers offer state-of-the-art equipment and installation and ComSouth provides affordable 24-hour monitoring service. Your safety is our priority. ComSouth Telecommunications is an important part of our delivery process. Our central station is located in direct proximity to the central office telephone company and is equipped with the latest technological and security standards, thus eliminating phone line concerns faced by other central stations. Our outside plant facility, as well as activity within the central station, is voice and camera monitored to ensure that your data is safe with us. And when your data is safe, your customers’ data is safe, with the same level of integrity that we offer to you. For more information on Security Systems, please contact:
Cathy Fincher 1-888-426-6768
cfincher@comsouth.net