ComSouth Internet Acceptable Use Policy
ComSouth may modify this Acceptable Use Policy at any time without notifying its users. For this reason, ComSouth users should consult the ComSouth website (www.comsouth.net) regularly to ensure that their actions are in compliance with the most recent version of the Acceptable Use Policy. In the event of any conflict between this Acceptable Use Policy and the ComSouth Terms and Conditions of Use, this Acceptable Use Policy will govern. Customer user agrees that, if any portion of this Policy is held invalid or unenforceable, that portion will be construed consistent with applicable law as nearly as possible, and the remaining portions will remain in full force and effect. ComSouth provides a variety of Internet Services (the Services) to residences and businesses (the Customer).
1.1 This Acceptable Use Policy is designed to foster an online environment of mutual respect in which everyone is able to enjoy the benefits of ComSouth’s Services. We believe that the restrictions set out in this Acceptable Use Policy represent a fair balance between the freedom of the individual and the need for some basic rules to ensure that ComSouth’s Internet access is not used in an abusive or illegal way.
1.2 ComSouth users are responsible for ensuring that their accounts are used in accordance with this Acceptable Use Policy. If ComSouth has reason to suspect that a user, or anyone using a user’s account, is violating this Policy, then the account in question may be suspended pending an investigation. If, after an investigation, ComSouth determines that an account has been used in violation of this Policy, ComSouth may, in its discretion, terminate the user account. If you do not agree to abide by this Acceptable Use Policy please notify ComSouth Customer Service immediately at email@example.com.
1.3 ComSouth does not actively monitor its user’s use of its services. We rely on our users to govern themselves and to protect the integrity of the network by reporting any violations of this Acceptable Use Policy to firstname.lastname@example.org.
1.4 ComSouth has the right, but not the obligation, to investigate any violation or alleged violation of this Acceptable Use Policy, including the right to examine any information or material on ComSouth’s servers.
1.5 ComSouth has the right, but not the obligation, to remove any content that it deems, in its sole discretion, to be in violation of any part of this Acceptable Use Policy.
1.6 ComSouth has the right, but not the obligation, to take any steps it deems necessary to prevent violations of this Acceptable Use Policy from occurring.
1.7 The failure of ComSouth to enforce this Policy, for whatever reason, shall not be construed as a waiver of any right to do so at any time.
2.0 Illegal Activities ComSouth users must not use ComSouth’s Services to encourage, facilitate or engage in any illegal activities, including, without limitation:
defamation: posting or transmitting any material which is defamatory under any applicable law;
fraud: posting or transmitting any information that the ComSouth user knows or ought to know is false, and intend others to rely on;
unlawful material: posting or disseminating unlawful material
false advertising: posting or transmitting any advertising or promotional materials that contain false, deceptive or misleading statements, claims or representations;
copyright violation: posting or transmitting any information, software, photograph, video, graphic, music, sound and other material in violation of another person’s copyright; and
trade-mark violation: posting, transmitting, displaying or using any words or symbols that violate any other person’s rights in its trade-mark or trade-name.
3.0 Electronic Mail
3.1 ComSouth users must not use ComSouth e-mail to:
send unsolicited bulk e-mail (so-called “Spam”);
send, or cause to be sent, large volumes of unsolicited e-mail to a single or multiple people or entities (so-called “E-Mail Bombing”);
repeatedly send e-mail to any person or entity who does not wish to receive it. If a recipient asks to stop receiving e-mail from a ComSouth user, then that ComSouth user must not send that person further e-mail; and
subscribe to any e-mail list or service on behalf of a third party without that third party’s consent.
3.2 ComSouth users must not engage in any of the activities described in paragraph 3.1 from another provider’s e-mail service and use a ComSouth account as an e-mail return address or “drop” for responses.
3.3 ComSouth users must not forge, alter or remove any e-mail header. Any e-mail address at the ComSouth.net domain is property of ComSouth and may be terminated or re-assigned without notice.
4.0 Security, Privacy and “Hacking” The Customer is responsible for any misuse of the Services that originate from their account, even activities committed by any friend, family, co-worker, employee, guest or anyone with access to the account. Customers must ensure that others not gain unauthorized access to the Services.
4.1 ComSouth users must not:
disrupt or interfere with the normal operation of ComSouth systems, networks, or activities in any way that adversely affects the ability of other people, or systems to use ComSouth services or the Internet, including, but not limited to:
Denial of service attacks;
Flooding of networks;
Attempts to overload a service;
Attempts to cause system crashes
use any unauthorized program to connect the user to any Internet Relay Chat (“IRC”) server, including, but not limited to, IRC bots or clone bots;
gain access or attempt to gain access to the private systems or data of ComSouth , without the prior consent of ComSouth.
4.2 ComSouth users must not use their ComSouth accounts to:
circumvent or attempt to circumvent security or authentication systems on any host, network hardware, or user accounts, including, but not limited to, logging into any server, account or network without authorization and electronically probing the security of any system or network; or
disrupt or interfere with the normal operation of any system or network operated by any third party, or attempt to do so.
gain access or attempt to gain access to the private systems or data of ComSouth , or any third party without the prior consent of ComSouth or the third party.
5.0 Usenet Newsgroups
5.1 ComSouth users must not:
post a single article or substantially similar articles to an excessive number of newsgroups, or cross-post to an excessive number of newsgroups;
post articles on a newsgroup which are off-topic according to the newsgroup charter;
post binary or encoded binary files to newsgroups not specifically designated for that purpose;
engage in any of (a), (b), or (c) from a provider other than ComSouth and use an account on ComSouth as an e-mail return address or “drop” for responses, or
engage in any of (a), (b), or (c) from a provider other than ComSouth for the purpose of drawing attention to a service hosted by or on ComSouth ’s network.
ComSouth reserves the right to discontinue access to any Usenet newsgroup at any time and for any reason.
6.0 Censorship and Adult Materials. ComSouth believes in freedom of expression and the right of individuals to decide for themselves what they want to see and listen to. We do not believe it is the place of an ISP to censor or regulate the Internet. However, users must not use ComSouth to transmit or post any information or image that is criminally obscene or otherwise prohibited under any applicable law.
ComSouth assumes NO responsibility for Internet content available through the Services. Customers are responsible for restricting access to sexually explicit material on the Internet, by purchasing the appropriate filtering software, or by monitoring Internet use. Content questions or complaints should be addressed to the content provider.
7.1 False Pretences. Users must not use ComSouth to impersonate any person or use a fictitious user name with any of ComSouth’s services, including in any e-mail, Usenet posting, or Internet Relay Chat (“IRC”) site. This restriction does not preclude the use of nicknames in IRC, the use of anonymous remailer services, or postings to any site that permits pseudonyms.
7.2 Unsolicited Advertising. Users must not use ComSouth to post or transmit any unsolicited advertising, promotional materials or other forms of solicitation to any person except in those areas and on those websites that are designated for such a purpose.
7.3 Harassment, Threats and Abuse. Users must not use ComSouth to harass, threaten, or abuse any person or group of people by any means.
7.4 Crude or Offensive Postings. Users must not use ComSouth to post offensive or crude messages or images on publicly accessible pages or sites, except where such messages or images are appropriate having regard to the nature of the site. ComSouth has the right, but not the obligation, to remove messages or images that ComSouth, in its sole discretion, determines are offensive.
7.5 Multiple access. Users must not maintain more than one simultaneous connection to ComSouth or any ComSouth service, IRC Chat group, or newsgroup.
7.6 Disruptive Conduct. Users must not use ComSouth to disrupt the normal flow of online dialogue, or otherwise act in a manner that negatively affects other users, individuals or entities.
8.0 Bandwidth/Network Traffic and Other Limitations
8.1 ComSouth users must comply with the current bandwidth/network traffic, data storage and other limitations on the Services. Users must ensure that their activity does not improperly restrict, inhibit or degrade any other customer’s use of the Services, nor represent (in the sole judgment of ComSouth) an unusually large burden on the network itself.
8.2 ComSouth does not apply network controls to slow down and degrade the experience of our high usage customers. If ComSouth user exceeds their data allotment, ComSouth will notify the customer to discuss options. Many times these overages are caused by viruses, unsecured wireless routers or open-upload file sharing, that degrade the user experience. If ComSouth determines that the excess usage is being caused by any of these issues, we will notify the customer and provide them with an opportunity to fix these problems. If the customer needs assistance with these problems, ComSouth’s Computer Services (The Glitch Guys) are available for hire.
8.3 Users must ensure that their activity does not improperly restrict, disrupt, inhibit, degrade or impede ComSouth’s ability to deliver the Services and monitor the Services, backbone, network nodes, and/or other network services. Customers may not resell, share, or otherwise distribute the Services or any portion thereof to any third party without the written consent of ComSouth. For example, ComSouth user cannot provide Internet access to others through a wireless or dial-up connection, host shell accounts over the Internet, provide email or news service, or send a news feed unless express permission is granted by the customer agreement. ComSouth user may not provide network services to others via ComSouth’s Services.
8.4 If ComSouth determines that the customer is using more data than the allotment of their data tier provides, ComSouth will notify the customer and offer a choice of moving up to a tier of service that will accommodate their usage, or they can choose to be billed $10 for every 50 Gigabytes of usage over their allotment. For customers who may need even larger quantities of data than this schedule allows, ComSouth will be glad to customize a plan.
8.5 Data Allotment Examples: under current standards (Upgraded September 1, 2017)
|Mbps Down / Up||Data Allotment|
|Internet 15||15/2 Mbps||200 Gigabytes|
|Internet 30||30/3 Mbps||300 Gigabytes|
|Internet 75||75/5 Mbps||500 Gigabytes|
|Internet 150||150/15 Mbps||1000 Gigabytes|
8.6 Data Allotment Examples: under previous standards (Plans prior to September 1, 2017)
|Internet Only||Mbps Down / Up||Data Allotment|
|Economy||5/1 Mbps||50 Gigabytes|
|Select||15/2 Mbps||150 Gigabytes|
|Plus||30/3 Mbps||250 Gigabytes|
|Elite||75/5 Mbps||500 Gigabytes|
|Ultimate||150/15 Mbps||1000 Gigabytes|
|Web Saver||5/1 Mbps||100 Gigabytes|
|Silver Value||5/1 Mbps||100 Gigabytes|
|Gold Value||15/2 Mbps||200 Gigabytes|
|Platinum Value||20/2 Mbps||250 Gigabytes|
|Kudzu Value||30/3 Mbps||300 Gigabytes|
9.1 This Acceptable Use Policy is subject to change without notice. The current version of the Acceptable Use Policy is always available at www.ComSouth.net/policy.
10.0 Questions and Complaints
10.1 Please direct any questions you may have regarding this Acceptable Use policy and complaints regarding violations of this Policy by other ComSouth users to email@example.com.
11.0 Copyright and Digital Millennium Copyright Act (DMCA) Requirements: ComSouth is committed to complying with U.S. copyright and related laws, and requires all customers and users of our Internet Service to comply with these laws. Please refer to the ComSouth DMCA Enforcement Policy for a description of customer obligations and ComSouth’s enforcement and DMCA Agent contact information.
Click Here For: ComSouth DMCA Enforcement Policy
11.1 Please direct any questions you may have regarding the ComSouth DMCA Enforcement Policy and complaints regarding violations of this Policy to DMCA@comsouth.net.
In addition to this Internet Acceptable Use Policy, patrons may also find links to the following on ComSouth’s website:
- Network Management Frequently Asked Questions
- ComSouth Broadband Internet Service Network Management Policy